Need to know
Booking, payments, changes, and cancellations. Here’s everything travelers ask us most, explained in plain language.
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We accept major credit and debit cards, bank transfers, and popular e-wallets. You can pay the full amount upfront or choose a deposit of 30% to secure your spot, with the balance due 14 days before departure.
Most packages include accommodation, daily breakfast, airport or hotel transfers, entrance fees to listed attractions, and the services of a certified local guide. International flights, personal expenses, and optional activities are usually not included.
You can cancel for free up to 7 days before departure and receive a full refund. Cancellations within 7 days may qualify for a partial refund or free rescheduling, depending on the package. In case of severe weather or events beyond our control, we'll offer a full reschedule or refund. All terms are shown clearly before you confirm your booking.
- FAQ
asked questions
Choose your destination and travel date, then fill in the booking form with your details. Our team will review your request and send a confirmation within 24 hours. You'll receive a full itinerary, payment instructions, and a preparation checklist. Need help? Our support team is available via WhatsApp, email, or phone.
Yes, we offer private and custom trips for couples, families, friends, and groups. Tell us your destinations, dates, budget, and interests, and our planners will design a personalized itinerary. You'll receive a detailed quote to review before making any payment. Adjustments are free until the plan feels just right.
You can cancel for free up to 7 days before departure and receive a full refund. Cancellations within 7 days may qualify for a partial refund or free rescheduling, depending on the package. In case of severe weather or events beyond our control, we'll offer a full reschedule or refund. All terms are shown clearly before you confirm your booking.