- poolycare
asked questions
Answers to the questions we hear most about schedules, treatments, pricing, and what to expect during a visit
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- quick answer
Got Questions? We Have Answers.
Find quick answers about our services, schedules, and pricing. If you cannot find what you need, our team is happy to help.
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Most pools need a professional cleaning once a week to keep the water balanced and free from dirt, leaves, and bacteria. Pools that are heavily used, located under trees, or exposed to strong sun may need two visits a week. Our team will recommend a schedule that fits your pool.
Yes, we can. Our deep clean and algae treatment includes heavy scrubbing, shock treatment, filter backwashing, and water rebalancing. Most green pools become clear and swimmable again within two to five days, depending on how severe the algae growth is.
No, you don't need to be there. As long as our technicians can safely reach your pool area, we can complete the whole service while you are at work or away. After every visit, we send a short report covering the work done and your current water condition.
We cover homes, villas, hotels, and apartments across our service cities listed on the Home page. Contact us if your location is not listed and we will check availability.
Our technicians bring all cleaning tools and treatment products. Chemical costs are included in Full Care and Business plans.
- faq
asked questions
You can book by phone, email, or the contact form. To reschedule, let us know at least 24 hours before your visit and we will move you to the next available slot at no charge
Yes. We use balanced, pool-grade products and always follow safe dosage guidelines. Your pool is ready to swim in after the recommended waiting time, which our technician shares in the visit report.
Yes. Plans are monthly with no long-term contract. You can upgrade, downgrade, or cancel by telling us before your next billing date.